Overview
Stridely Solutions collaborated with a legal organization to streamline documentation processes using a Generative AI-powered solution. This AI solution integrated automation and sentiment analysis, enabling clients to access and classify vast inbox databases with ease, simplifying previously complex workflows.
The Client
The client offers AI solutions tailored for legal professionals, helping them with legal document and case management. Their offerings include advanced tools for e-discovery, co-pilot assistance, and robust security and compliance measures.
Challenges
The client faced several key challenges:
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Lack of Categorization
The client received a huge database of messages in their inbox daily without any categorization. This made it difficult and time-consuming to keep track of their messages and prioritize deliveries. -
Manual Validation
Previously, the client had to review each of the numerous emails they received daily and manually validate the information. This process consumed much of their valuable time and was prone to human error. -
Sentiment Analysis
The client needed to understand the sentiment of each document they received from their users to gauge urgency. However, this task was labour-intensive and challenging to manage without human errors. -
Data Logging
The client received many legal documents every day, and since all the documents were manually validated, there were delays in examination. This led to an accumulation of data logs, slowing down the entire process.
Solution
Stridely Solutions developed a Generative AI-powered legal documentation solution to simplify access to large inbox databases. The solution also incorporates sentiment analysis to identify the tone and urgency of documents. Key solutions delivered in the project include:
- The entire project was executed in the client’s Azure Cloud environment, ensuring seamless integration with their existing infrastructure.
- Utilized Python to develop a machine learning model trained on a diverse dataset of documents to automatically classify and categorize incoming emails.
- Implemented AI automation for NER to classify documents into specific entities, including Name, Organization, Location, Date, Quantity (Any cost value associated in the email)
- Utilized Large Language Models (LLM) versions 3.5 and 4.0 to perform sentiment analysis, assessing the emotional tone of each document.
- Developed a Power BI dashboard to visualize and monitor the classification and sentiment analysis results, providing the client with a user-friendly interface for real-time insights and decision-making.
- With our AI solution, we significantly reduce the time and effort of the client in document validation. Earlier, the client had to manually review documents that took a lot of time and effort.
- AI solution has reduced the scope of human errors found during document classification. Documents are now classified more accurately and are easily accessible to the client.
- We helped the client understand the sentiment of the received document without investing any time and effort on it. AI analyzes the sentiments behind the sent documents and shares them with the client, saving their time and helping them understand the needs and sentiments of their end users.
- By automating document processes that were earlier done manually, we managed to increase subsequent speed in the document processing, analysis, reducing client effort, and helping the client deliver user satisfaction.
Results
- Automate document classification to efficiently categorize incoming documents for better accessibility.
- Perform sentiment analysis to determine the emotions conveyed in the documents, helping the client understand the urgency and sentiment behind each document.
Streamlining Document Management with GenAI
Stridely Solutions used Artificial Intelligence and Natural Language Processing for sentiment analysis, along with Power BI and Cloud, to streamline the client’s smart document management process. By automating document classification, we organized their vast inbox database for easy access, while sentiment analysis identified the tone and urgency of each document for more efficient processing.
About Stridely Solutions
Stridely Solutions is a leading AI and ML solution provider. With deep generative AI expertise, we develop custom solutions that help businesses to unlock new possibilities within their data, addressing critical challenges and driving innovation.
